Climate Friendly complies with the Privacy Act 1988 (Cth) (Privacy Act), the applicable Australian Privacy Principles (Schedule 1, Privacy Act) (APPs) and any other applicable privacy laws when handling personal information.
Climate Friendly collects personal information from clients, potential clients, business associates, suppliers and their personnel, job applicants, staff and other individuals while acting for our clients.
The types of personal information Climate Friendly may collect about you include:
The types of Sensitive Information Climate Friendly may collect include information about an individual’s membership of a professional association, criminal record and health information.
Climate Friendly may collect your personal information via meetings, forms, correspondence, interviews, telephone, facsimile, email, our website, your website, media and publications, screening services, other government and publicly available sources and various third parties. Where information is collected from a third party, Climate Friendly will take reasonable steps to ensure that you are made aware of the information provided to us by a third party.
We may also collect non-personal information that doesn’t identify you via cookies when you visit our website. For example, the website you came from, your location information, IP address, web browser, device type and the time and date of access.
Climate Friendly collects, uses and discloses your personal information for the primary purpose it was collected for. These purposes may include:
Climate Friendly may use and disclose personal information (including, in certain limited circumstances, sensitive information) for the purposes for which it was collected (as described above) to:
To the extent that Climate Friendly collects government related identifiers (such as passport numbers, drivers licence numbers, or Medicare numbers), Climate Friendly will only use or disclose such information, for the purpose of onboarding or screening, establishing your identity or registering a carbon farming project with the CER.
Climate Friendly may disclose and use personal information (including, in certain limited circumstances, sensitive information) for the purposes for which it was collected (as described above) to:
Some of the third parties we disclose your personal information to may be located outside Australia. For example, some of our communications are sent to clients via MailChimp (who are located in the US).
Climate Friendly may send you communications about services, offers and information that Climate Friendly thinks may be of interest to you. We will only send these communications to you if would reasonably expect to receive them, or you have consented to receiving them. You may opt out or unsubscribe from receiving future communications from Climate Friendly.
Climate Friendly will securely store all the personal information you provide and take reasonable technical and organisational precautions to prevent the misuse, interference, loss, unauthorised access, modification or disclosure of your personal information. These precautions include the use of encryption technology where necessary.
If Climate Friendly no longer needs the information for any purpose we may use it for, we will take reasonable steps to destroy or de-identify the information.
Subject to certain exceptions, you may seek access to and correct the personal information Climate Friendly holds about you. Climate Friendly may ask you to verify your identity and to specify the information you require. We will try and make the process as simple as possible.
You can contact us if you have any privacy concerns or complaints about the way Climate Friendly is handling your personal information. We will respond within a reasonable period of time.
If Climate Friendly are unable to satisfactorily resolve your concern or complaint, you can contact the Office of the Australian Information Commissioner (OAIC) at firstname.lastname@example.org or call 1300 363 992. The OAIC has the power to investigate the matter and make a determination.
Last updated: April 2022